Privacy Policy
This Privacy Policy explains how Goyave Stitchery processes personal data when you use atomiglooslidebeach.click, make an inquiry, book an appointment, or request tailoring, remodelling, or upcycling services.
This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.
Contact for Privacy Matters
GDPR Overview
When GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for handling inquiries, appointments, tailoring work, site operation, and related administration.
GDPR Rights
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing relies on consent. You may also raise concerns with the competent supervisory authority, subject to the rules that apply in your location.
Data We Collect
We may collect identification and contact details, inquiry content, appointment information, garment and project details, communication records, payment-related information, and technical data such as device, browser, and usage information. Where relevant to tailoring or remodelling work, we may also process measurements, fitting notes, and images or descriptions provided by the customer.
How We Collect Data
We receive data from contact forms, email, phone calls, fitting appointments, project discussions, and collection or payment interactions. We also generate internal records from consultations, assessments, quotes, approvals, work progress, and fit or finish reviews.
Cookie Types
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookie categories may include session cookies, which end when the browser closes, and persistent cookies, which remain for a limited period.
Cookie Controls
You can manage cookies through your browser controls and, where available, through site preference settings. Some cookies are necessary for basic site functions and may not be fully disabled without affecting performance or access to certain features.
How We Use Data
We use personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare quotes, obtain design approval, carry out remodelling or alteration work, manage fit or finish reviews, arrange collection, process payments, maintain business records, operate the website, and meet legal or accounting obligations.
Service Providers
We may share personal data with service providers that support website hosting, communications, appointment handling, payment processing, record keeping, or technical maintenance. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
Legal Disclosure
We may disclose personal data to public authorities, legal advisers, or other parties where necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect rights and security.
Subject to applicable law, you may have rights to access your personal data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on consent, you may withdraw that consent for future processing.
To exercise a privacy right, provide enough information for us to identify the relevant record and assess the request. We may ask for additional details where needed to protect confidentiality and to respond within the legal timeframe.
Inquiry and appointment records are retained for the period needed to manage the request and any follow-up. Project, billing, and communication records are kept for a practical period to support service administration, dispute handling, and legal obligations, then deleted or anonymised when no longer needed.
The updated version will apply from the date it is published unless a different effective date is stated. We may provide additional notice for material changes where appropriate.